Frequently Asked Questions

Answers to common questions about orders, custom work, and engraving.

Custom Orders

Most of our work is made to order. From personalised gifts to house signs, awards or business signage, each piece can be tailored to you.

Absolutely. Send logos, sketches, reference photos, or finished artwork. Designs can also be adjusted for the best engraving results.

Yes. We can take inspiration from rough sketches or photos and turn your idea into a finished product.

Names, dates, quotes, logos, messages, and custom artwork can all be engraved onto a range of materials.

Handwritten notes, signatures, drawings, and photos can often be turned into engraved keepsakes.

Yes. Sets for weddings, events, businesses, or home décor are available.

No. One-off pieces and larger batches are welcome.

Ordering & Design Process

Get in touch via the website, social media, or email to discuss your project.

Sizes, wording, materials, design ideas, logos, and any deadlines help us quote and plan accurately.

Yes. Previews are provided so you can request small adjustments before production starts.

Turnaround varies with size and complexity. Rush orders are sometimes available, so ask if you have a deadline.

Materials & Engraving

Wood, MDF, acrylic and other laser-safe sheet materials can be precision cut into custom shapes and designs.

Wood, slate, acrylic, leather and a range of other laser-safe materials.

Every piece is designed, prepared, and finished individually in the workshop

Properly engraved designs are long-lasting. Outdoor items may naturally weather depending on exposure.

Weddings, birthdays and parties

Yes. Local collection is also possible by arrangement.

Yes. I create custom laser engraved wedding gifts, signage and keepsakes. Everything is made to order so you can personalise names, dates and designs to suit the day.

Yes. I regularly make personalised birthday gifts, from engraved wood pieces to custom designs. You can request names, messages or specific themes.

Yes. I can produce multiple items for weddings, birthdays or events. This is often used for table gifts, signage or matching sets.

Yes. I collaborate with planners and organisers on custom laser engraved pieces for weddings and events, including signage, table items and personalised gifts. I’m happy to work from early design ideas through to final production.